1. Shipping Areas
We currently ship to locations within China and selected international regions. Please check at checkout if your location is supported.

2. Processing Time
Orders are usually processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take longer.

3. Shipping Methods & Delivery Time
We offer multiple shipping options depending on your location:

  • Standard Shipping: Typically 7-15 business days.

  • Express Shipping: Typically 3-7 business days.
    Delivery times may vary depending on destination, customs clearance, and other factors beyond our control.

4. Shipping Costs
Shipping fees are calculated based on the shipping method, package weight, and delivery destination. Final shipping charges will be displayed at checkout.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via the contact method you provided. You can use it to track your shipment status online.

6. Customs, Duties & Taxes
International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. Please check your local customs regulations for details.

7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us promptly. We will work with the shipping carrier to resolve the issue and assist you accordingly.

8. Changes to Shipping Policy
We reserve the right to update this shipping policy at any time. Any changes will be posted on our website.