Orders & Shipping

How can I place an order?

You can place an order directly through our website by selecting the items and proceeding to checkout.

 

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment gateways depending on your region.

 

How long does shipping take?

Delivery times vary by destination. Orders are typically processed within 1–3 business days and shipped within 7–15 business days.

Do you ship internationally?

Yes, we offer worldwide shipping to most countries.

5. How can I track my order?

How can I track my order?

Once your order is shipped, we will send you a tracking number via email.

Returns, Products & Safety

What is your return policy?

We accept returns within 14 days of delivery for unused and undamaged items. Please contact us for return instructions.

Can I exchange a product if I ordered the wrong size or item?

Yes, exchanges are possible within the return period. Shipping fees may apply.

 

Are your products safe for babies?

Absolutely. All our products are tested to meet international safety standards for baby use.

 

What materials are used in your baby clothes and toys?

We use soft, natural materials such as organic cotton and non-toxic, BPA-free components in our toys.

 

Do you offer customized or bulk orders?

Yes, we welcome OEM/ODM and wholesale inquiries. Please contact us directly for details.